MARINE • LIABILITY • CARGO • PROPERTY • ENERGY
STRONG FOCUS ON RISK FACTORWE DELIVER PROTECTION ACROSS THE GLOBE
We specialize in understanding our clients business and requirements. In assessing the risk we develop specific solutions to our client’s requirements with the most financially stable and reliable markets at the most competitive price and terms.
Strong Claim Commitment
We are one of the most trusted names in marine insurance
Valuable Relationships
With customers, underwriters and reinsurance.
Ship Operations
Ship operators typically need a variety of insurance coverage, including hull and machinery insurance to protect against damage to the vessel
Ports and Terminals Operators
Property insurance, general liability insurance, business interruption insurance, and marine liability insurance.
Ship Builders
Shipbuilders need liability insurance to protect against claims arising from accidents or injuries during construction.
Energy companies:
Property insurance, liability insurance, business interruption insurance, and environmental liability insurance.
About Us
We are committed to serving our clients in different and creative ways
AqM offers a range of tailor-made insurance products to address the very wide and sometimes exceptional needs of our clients from ship operators, shipbuilders, ports and terminals operators, commodity traders, property owners, banks, energy companies, insurance companies, and mutual associations.
How we help your business
- Focus on details
- Sector specialization
- Active involvement
- Long range of products
- Work only with the best insurance companies
We are experts on traditional Marine, Liability, Cargo, Property and Energy lines but our greatest specialty is in covering your entire operation.
100%
Maritime Experts
Marine
Physical loss or damage insurance for all types of vessels to cover the extensive kinds of trading liabilities…
Cargo
Covering all types of goods, commodities, and merchandise for physical loss or damage…
QUALITY FIRST
SERVICES
There are many recognized forms of cover but we are equally at ease working with our clients to develop a bespoke product
Property
Material damage to the property, contents, stock, and plant from exposure to insured perils and other operational risks…
Energy
Protecting assets, expenses, and liabilities of the energy sector for clients involved in power generation and utility companies…
Yacht
Ensuring the hull against loss or damage, third-party liability, personal accident, legal expenses
Sales & Purchase
Covering core markets in Turkey, Central, and South America with a focus on the tanker, supply, and crew vessels
GET IN TOUCH
Let's talk about your insurance needs
Wide range of coverage…Worldwide!
Claim and Risk Management
We believe that our valued clients pay an insurance premium to protect them against loss and we, therefore, perceive claims handling as the “shop window” of our service and the insurance industry as a whole.
We insist on being involved in the claims process from the first advice of loss to claims settlement. We aim to protect our client’s interests at all times. The insurers with whom we place business accept this as a pivotal part of our client-focused ethos and view it positively.
- We will work with you to understand your needs and priorities
- We will find the most efficient and direct route to a claim resolution
- We will obtain the maximum benefit allowable under the policies
- We will keep you fully informed and deliver on our aims
At AqM we also undertake pre–loss surveys and provide expert risk management advice aimed at minimizing the possibility of a claim. Our clients benefit from independent advice as well as from lower premiums.
Unrivaled claims service AqM adopts a fresh approach underpinned by traditional values. We will ensure that you are kept appraised of developments every step of the way and that you are an integral part of the process from first advice of loss to settlement.
Why Aqm?
If you are managing marine cargo in the Americas; political risks in developing economies; or energy cover in extreme environments our technical expertise and global reach delivers first-class coverage, risk management advice, and placement expertise:
- Specialist cover for specific individual needs — we understand people and their possessions don’t fall into simple categories
- Tailor-made solutions – bespoke programs for complex multi-nationals and small, single-territory firms
- Reinsurance specialists offering capabilities across the property, casualty, specialty, marine, and energy spectrum
Dedicated to providing value and competitive advantage whether our client is an individual, small business or large corporate.
Every client is valued highly regardless of size and our philosophy is the same for everyone i.e. to offer the most cost effective solution to meet our client’s needs and pride ourselves on providing unrivalled standards of service and care in all aspects of our client’s insurance programme. AqM also encourages, where possible, our Underwriters meet our clients to build lasting and transparent relationships.
We look forward to the opportunity of being of service.
Experience
Customers
Our Services
Branches
......
Global Reach
AqM is a specialist insurance broker with a trusted reputation and a substantial global reach, particularly in Europe and Latin America
A successful presence in mature and emerging insurers and a focus on our core insurance lines have allowed us to deliver to our clients and be their broker of choice in specialty areas.
With a large partner network supporting us in around 80 territories AqM has the flexibility to be wherever our clients operate. Our global knowledge and resources can be easily accessed locally, providing:
- A deep understanding of local market legal matters, as well as less tangible aspects such as commercial and cultural issues
- Underwriting, policy issuance, claims handling, and risk engineering, all delivered in local languages
- Efficient cross-border transactions and cash flow management
- Proactive account management and claims service standards, allowing us to move fast to resolve issues
Our rapidly growing portfolio of clients ranging from single vessel owners to multi-national trading houses to large insurance companies is principally serviced through our head offices in Panama City and London.
Being located very close to Lloyd’s of London and full access to the London company insurers give us the cutting edge enabling us to stay ahead of the competition and give outstanding service to our diverse clients.
- Vessel transited the Panama Canal when an uncontrollable fire broke out resulting in the crew abandoning ship
- AqM immediately notified H&M and P&I insurers and cover was confirmed
- AqM negotiated and agreed terms with salvors who were mobilized within 4 hours of first advice and Lloyds Open Form being signed the same day
- P&I insurers put up a USD 2 million guarantee to salvors the same day of the loss
- Additional technical salvage support was flown in and AqM’s local grounding resulted in local subcontractors being appointed to ensure prompt and efficient delivery of service being provided
- AqM mobilised two scrap buyers to inspect and make bids for the disposal of the wreck with an MOA being signed within 3 weeks of the loss
- Owners recovered the FULL insured value of the vessel and out of pocket expenses as well as all claim liabilities
- Local fire close to distribution lines resulted in power outage to a large region of Panama
- Steam turbine lost power resulting in an imbalance and then failure of one of the lubrication systems caused bearings to be in direct contact with metal shaft
- Whilst property damage was modest, the plants Business Interruption claim was substantial AqM negotiated the incident at length with claims adjusters resulting in a USD 5 million claim being presented to reinsurer
- Vessel grounded in heavy storms in Colon, Panama
- AqM immediately notified H&M and P&I insurers; cover was confirmed the same day and surveyors were at the vessel within 36 hours
- Owners preferred salvor was appointed under a Wreckhire Agreement with insurers putting up c.USD1 million guarantee to cover the salvage operation
- AqM had various discussions behind the scenes with the Local Administration to ensure the necessary permissions were not inhibited
- AqM’s participation also resulted in local subcontractors being appointed ensuring prompt and efficient delivery of service
- Negotiations with salvors were concluded for c.USD 900,000 with our client recovering out of pocket expenses in FULL
- After achieving P&I premium savings for a new client AqM undertook a review of their historic machinery damage claim
- The incident was being handled by the clients previous large Panama broker and prominent UK broker
- Despite repeated chasers by the client the Panama broker had failed to properly investigate the claim nor communicate the H&M Underwriters request for further information
- AqM took control and after reviewing all statements, technical reports and surveyors remarks negotiated a settlement over 3 times greater than the Panama broker had achieved
- Settlement was made within 2 months of AqM’s involvement
- Theft claim from a Port facility in Chile
- Shortage claim was immediately notified to Cargo Underwriters who appointed surveyors and carried out their inspection within 48 hours resulting in 10% of the goods being recovered
- The value of the claim was fully documented and presented by AqM to Underwriters with cover being confirmed
- AqM collected the claim in FULL and has made payment to its client
- AqM has appointed leading London law firm, Clyde & Co, on a contingent fee basis to seek recovery from the shipper to protect our clients claims record
- Loss of steering combined with heavy weather resulted in a yacht grounding
- AqM immediately mobilised surveyors who were waiting to inspect the damage when the yacht was brought alongside the following day
- AqM notified insurers the first working day after the grounding and cover was confirmed
- The damage was fully assessed with a complete log of required repairs being made and permission given for works to start
- Specialist replacement parts were shipped in with all shipping and taxes being covered by insurers
- The claim was paid in FULL to our client within 3 months of the incident
Get In Touch
Let's talk about your insurance needs
1 Lloyd’s Avenue,
London, EC3N 3DQ, UK
Tel: +44 20 3697 2050
Fax: +44 20 3036 0600
Tom Barlow Mobile: +44 7710 602755
E-mail: [email protected]
Jon Harris Mobile: +44 7714 670446
Email: [email protected]
Flor Torrijos Mobile: +507 66711503
Email: [email protected]
Registered Number: 03759186
77th Street, San Francisco, Bldg 26,
Panama City, Republic of Panama
Direct dial from Panama + 838 6053
Phone
+ 838 6053